Account

Delete your account

You’re always in control of your information. This page explains exactly what happens when you delete your Cairn account, and the two ways to request it.

Option 1: Delete in the app

The fastest way to delete your account is directly inside the app:

1. Open Cairn: Fatherhood and go to Profile.
2. Tap Settings.
3. Tap Delete Account.
4. Confirm the deletion when prompted.

Your account and data will begin processing for deletion immediately after you confirm.

Option 2: Request deletion by email

If you can’t access the app — for example, you’ve lost your device or can’t sign in — you can request deletion by email instead. Send your request from the email address associated with your account, and we’ll verify your identity before processing the request.

What gets deleted

When you delete your account, we permanently delete your account profile, journal entries and check-ins, saved photos and memories, and any information you’ve entered about your child, along with the underlying records tied to your account. This is exercising your right to erasure under the GDPR and equivalent rights under other data protection laws — once processed, this data cannot be recovered.

Some limited information may be retained for a short period where required by law — for example, records needed for tax, fraud-prevention, or dispute-resolution purposes — but this information will not be used to power the App and will itself be deleted once it is no longer legally required.

How long it takes

In-app deletion requests are processed immediately upon confirmation. Email requests are verified and processed within 30 days, in line with standard data protection practice. You’ll receive a confirmation once your deletion is complete.

A note on subscriptions

Deleting your Cairn account does not automatically cancel an active App Store subscription, since subscriptions are managed by Apple. To stop future billing, cancel your subscription separately through Settings > [Your Name] > Subscriptions on your iPhone. See our Support page for details.

Questions about the process? Read our Privacy Policy or contact us.